Free ground shippingOne-year warranty on eligible devicesSecure Shopify checkout
Back to Home

Last Updated: June 2026

Privacy Policy

Plug & Play Streaming ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you place an order, contact us, submit a warranty claim, or otherwise interact with our website, we may collect personal information, order information, device information, and website usage information.

Personal information may include full name, billing address, shipping address, email address, and phone number. Order information may include products purchased, purchase date, order history, and payment transaction details. Device information may include device serial number, device MAC address, and purchase verification information.

Our website may automatically collect information through cookies and analytics tools, including IP address, browser type, device type, pages visited, time spent on our website, and referring website information.

How We Use Your Information

We may use your information to process and fulfill orders, provide customer support, process warranty claims, respond to inquiries, improve our website and services, prevent fraud and unauthorized transactions, and comply with legal obligations.

Payment Processing

Plug & Play Streaming does not store complete credit card or debit card information on our servers. Payments are processed by secure third-party payment providers, which maintain their own privacy policies and security practices.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only when necessary to process payments, ship products, provide warranty services, comply with legal requirements, or protect our legal rights and business interests.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance user experience. You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

External Websites

Our website may contain links to external websites or services. Plug & Play Streaming is not responsible for the privacy practices or security of external websites or services.

Children's Privacy

Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Your Rights

Depending on your state of residence and applicable laws, you may have rights regarding your personal information, including requesting access, corrections, deletion where legally permitted, or information regarding how your data is used.

Data Retention

We retain customer information only for as long as reasonably necessary to complete transactions, fulfill warranty obligations, maintain business records, and comply with legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Information

Privacy Questions: privacy@plugandplaystreaming.com
Customer Support: support@plugandplaystreaming.com

Need Help?